Philippines Jobs

Multi-Channel Customer Support Specialist Jobs at Cognizant in Taguig, Taguig

Cognizant company logo
Published 5 months ago

Cognizant is currently accepting applications for the position of Multi-Channel Customer Support Specialist in the Taguig area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Cognizant operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Cognizant
Position:Multi-Channel Customer Support Specialist
Region:Taguig -, Taguig - Taguig
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

Job Summary: We invite you to join our innovative team at Cognizant as a Multi-Channel Customer Support Specialist. In this role, you will excel in a fast-paced environment while keeping abreast of policy updates and changes.

Responsibilities: Your duties will include communicating policy updates, mentoring team members, and collaborating effectively within your team. You will also conduct policy refresh sessions, demonstrate proficiency in basic Excel skills, and adapt to a 24/7 work environment, especially during night shifts. Flexibility to work additional hours during peak seasons is essential. A minimum of 2 years of experience in a full-time PE and SPE Data role, coupled with excellent English communication skills, is required.

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Application Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company address

Province Taguig
City Taguig
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Job Application Information

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Company Information

Cognizant

Cognizant, a leading global technology services and consulting company, has established a strong presence in the Philippines. With state-of-the-art facilities and a talented workforce, Cognizant Philippines offers a wide range of digital services and solutions to help businesses thrive in the digital age. From advanced data analytics to artificial intelligence and cloud computing, Cognizant Philippines empowers organizations to harness the potential of new technologies. With a focus on innovation, quality, and customer satisfaction, Cognizant Philippines helps drive digital transformation and business growth for clients across various industries.