Multilingual Helpdesk Technician Jobs at Stefanini, Inc in Pasay, Metro Manila
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Welcome to our job portal, where Stefanini, Inc is offering exciting employment opportunities for the position of Multilingual Helpdesk Technician in the Pasay area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Stefanini, Inc, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Stefanini, Inc. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Stefanini, Inc |
| Position: | Multilingual Helpdesk Technician |
| Region: | Metro Manila, Pasay - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.300 - PHP 44.000 per Month |
| Job Type: | Full-time |
Job Description
Stefanini, Inc is currently seeking a skilled and dedicated Multilingual Helpdesk Technician to join our team. As a Helpdesk Technician, you will be responsible for providing technical support to end-users via telephone, email, or web chat.
Your main duties will include:
- Providing technical end-user support based on standard procedures.
- Resolving end-user problems through restorative or maintenance actions.
- Responding to end-user problems promptly and efficiently.
- Recording incidents and calls accurately in the database.
Requirements:
- Bachelor’s degree or vocational education in IT-related courses is a plus.
- Minimum of two (2) years of college education or completion of a Diploma/Certificate course.
- Excellent oral and written communication skills in English and Bahasa Indonesia.
- Strong customer service and technical support skills.
- Consistently meeting or exceeding performance criteria.
- Willingness to handle multiple calls per day when necessary.
- Proficiency in PC hardware and software troubleshooting.
- Prior experience in software application support, such as Outlook, is a plus.
- Prior experience in Technical Support in a BPO setting is a plus.
- Familiarity with ticketing systems is an advantage.
- Flexibility to work different shifts.
- Fresh graduates are encouraged to apply.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Pasay |
| Full Address | Stefanini Philippines, Inc., 1300 Diosdado Macapagal Blvd, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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