Multilingual Helpdesk Technician Jobs at Stefanini, Inc in Pasay, Metro Manila
This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.
Welcome to our job portal, where Stefanini, Inc is offering exciting employment opportunities for the position of Multilingual Helpdesk Technician in the Pasay area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Stefanini, Inc, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Stefanini, Inc. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Stefanini, Inc |
| Position: | Multilingual Helpdesk Technician |
| Region: | Metro Manila, Pasay - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.300 - PHP 44.000 per Month |
| Job Type: | Full-time |
Job Description
Stefanini, Inc is currently seeking a skilled and dedicated Multilingual Helpdesk Technician to join our team. As a Helpdesk Technician, you will be responsible for providing technical support to end-users via telephone, email, or web chat.
Your main duties will include:
- Providing technical end-user support based on standard procedures.
- Resolving end-user problems through restorative or maintenance actions.
- Responding to end-user problems promptly and efficiently.
- Recording incidents and calls accurately in the database.
Requirements:
- Bachelor’s degree or vocational education in IT-related courses is a plus.
- Minimum of two (2) years of college education or completion of a Diploma/Certificate course.
- Excellent oral and written communication skills in English and Bahasa Indonesia.
- Strong customer service and technical support skills.
- Consistently meeting or exceeding performance criteria.
- Willingness to handle multiple calls per day when necessary.
- Proficiency in PC hardware and software troubleshooting.
- Prior experience in software application support, such as Outlook, is a plus.
- Prior experience in Technical Support in a BPO setting is a plus.
- Familiarity with ticketing systems is an advantage.
- Flexibility to work different shifts.
- Fresh graduates are encouraged to apply.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Pasay |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Tips from Admin: applying for a job is free of charge.
Hopefully you get the job you want.
If you find a vacancy that indicates fraud, please report it to us.
Instructions
- Click the "Apply Now" button above.
- After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
- On the application submission page, click the "Application Form" button.
- On that page you can see more complete company information and see the number of people applying for the job.
- Next is to click "Apply".
- Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
- Finished.
Provide Feedback
What do you think about this job vacancy?
