Philippines Jobs

Non-Voice Account – Gaming Support Specialist – Chat & Email Jobs at SapientCareersBPO – MAKATI in Manila, Metro Manila

SapientCareersBPO - MAKATI company logo
Published 9 months ago

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SapientCareersBPO - MAKATI is currently seeking applicants for the position of Non-Voice Account - Gaming Support Specialist - Chat & Email in the Manila area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

SapientCareersBPO - MAKATI operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:SapientCareersBPO – MAKATI
Position:Non-Voice Account - Gaming Support Specialist - Chat & Email
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

Grab your opportunity to join a great team. Work-life balance? Here’s what we can offer:

  • 3 Dependents can be enrolled in our HMO after 3 months
  • 13th Month Pay
  • Departmental Awards
  • Paid leaves 1SL/1VL per month can accumulate if unused
  • Attendance Bonus
  • 10%-15% DISCOUNT on Partner Gyms
  • Competitively priced earnings packages

Qualifications:

  • Candidate must be at least 18 years of age
  • Must possess a Bachelor’s Degree in any field or reached at least 2nd year in College with no back subjects
  • High School Graduates are accepted
  • Candidates need to be conversant in the English language.

Job Responsibilities:

  • Responds to call questions and complaints using usual scripts and procedures.
  • Gathers information, researches/resolves queries and logs customer calls.
  • Communicates relevant alternatives for completion in a timely fashion.
  • Informs clients about expert services to choose from and determines customer requirements.
  • Provides purposeful instruction, teaching and help to lower level employees.
  • Provides guidance, instruction and troubleshooting support to lower level employees.

Job Types: Full-time, Permanent, Fresh graduate

Salary: Php18,00.00 – Php25,00.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • 13th month salary
  • Anniversary bonus
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Quarterly bonus
  • Tips
  • Yearly bonus

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Manila
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Company Information

SapientCareersBPO – MAKATI

SapientCareersBPO is a leading business process outsourcing company located in Makati, Philippines. With a strong commitment to excellence and innovation, SapientCareersBPO offers a wide range of BPO services including customer support, technical support, data entry, and back-office operations. Their team of highly skilled professionals and state-of-the-art technology ensure superior quality and efficiency in delivering exceptional results to their clients. As a trusted partner, SapientCareersBPO is dedicated to helping businesses optimize their operations and achieve sustainable growth.