Philippines Jobs

Non-Voice Agent Jobs at Sapient Philippines Hub in Pasay, Metro Manila

Sapient Philippines Hub company logo
Published 10 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Sapient Philippines Hub is thrilled to announce job openings for the position of Non-Voice Agent in the Pasay area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Sapient Philippines Hub, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Sapient Philippines Hub.

Job Information

Company:Sapient Philippines Hub
Position:Non-Voice Agent
Region:Metro Manila, Pasay - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Position Overview:

This position is responsible for providing assistance, resolving inquiries, and ensuring customer satisfaction.

Job Responsibilities:

  • Provide information about products, services, policies, and procedures.
  • Address customer complaints, concerns, and escalations effectively and empathetically.
  • Provide technical support and troubleshooting guidance for products or services.
  • Provide recommendations and upsell/cross-sell opportunities based on customer needs.
  • Problem-solving abilities and a proactive approach to issue resolution.

What Can We Offer?

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses and other Premium Benefits for you to enjoy

** THIS IS FOR AN ONSITE WORK SET UP **

Job Type: Full-time

Salary: Up to Php27,00.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Paid training
  • Pay raise

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday
  • Night shift

Supplemental Pay Types:

  • 13th month salary
  • Bonus pay
  • Commission pay
  • Performance bonus

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Pasay
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Job Application Information

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Company Information

Sapient Philippines Hub

Sapient Philippines Hub is a leading technology and consulting company based in the Philippines. With a strong focus on digital transformation, Sapient provides innovative solutions for businesses across various industries. Their team of skilled professionals offers a wide range of services, including software development, data analytics, and strategic consulting. With a commitment to excellence and customer satisfaction, Sapient Philippines Hub is dedicated to helping clients achieve their digital goals and drive growth in the ever-evolving technology landscape.