Philippines Jobs

Non-Voice Back Office Jobs at Caldwell Support Communications in Quezon City, Metro Manila

Caldwell Support Communications company logo
Published 5 months ago

Caldwell Support Communications is currently accepting applications for the position of Non-Voice Back Office in the Quezon City area. The job type available for this position is Contract.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Caldwell Support Communications operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Caldwell Support Communications
Position:Non-Voice Back Office
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Salary:PHP 18.000 - PHP 28.000 per Month
Job Type:Contract

Job Description

Position: Non-Voice Back Office

Accounts that we can offer: Travel, Sales, Healthcare, Financial, Collections, and Telco account

Job Responsibilities:

  • Communicate with customers via phone or written correspondence to address concerns.
  • Resolve customer issues on the first contact whenever possible, without transferring calls.
  • Match customers’ demands with clients’ products and services.
  • Use negotiation skills to overcome objections and gain customer buy-in.
  • Share specific information with internal and external clients.

What Do We Offer?

  • Open, friendly, and professional work environment.
  • Opportunities for career growth and internal promotion.
  • Competitive Salary and 13th Month Pay.
  • Health and life insurance, paid toll fees, training, and more.

Job Type: Permanent

Pay: Php18,00.00 – Php28,00.00 per month

Benefits:

  • Additional leave, company events, and free parking.
  • Opportunities for promotion and pay raise.

Schedule:

  • 8-hour shift, flextime, Monday to Friday.

Supplemental pay types:

  • 13th-month salary, bonuses, commissions, and more.

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Quezon City
Full Address Caldwell Communications, West Insula, 135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
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Job Application Information

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Company Information

Caldwell Support Communications

Caldwell Support Communications is a top Business Process Outsourcing (BPO) company based in the Philippines. Known for its exceptional customer service and cutting-edge technology solutions, Caldwell Support Communications caters to a wide range of clients from various industries. With a highly skilled workforce and a focus on innovation, the company prides itself on delivering high-quality services that exceed client expectations. Caldwell Support Communications is committed to providing efficient and cost-effective BPO solutions to help businesses thrive in the competitive market.