Non-Voice Call Center Agent Jobs at Global Careers – Sapient in Marikina, Metro Manila
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Global Careers - Sapient is currently accepting applications for the position of Non-Voice Call Center Agent in the Marikina area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Global Careers - Sapient operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Global Careers – Sapient |
| Position: | Non-Voice Call Center Agent |
| Region: | Marikina - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.300 - PHP 44.000 per Month |
| Job Type: | Full-time |
Job Description
Accounts that we can offer:
Travel, Sales, Healthcare, Financial, Collections, and Telco account
Job Responsibilities:
- Communicates with customers on the phone or through written correspondence to address concerns.
- Resolves customer issues on the first call/contact whenever possible, without having to transfer the caller.
- Matches customers’ demands to Clients’ products, solutions, and services.
- Uses negotiation and influencing skills to overcome objections and achieve customer buy-in.
- Communicates specific information to internal and external clients, as well as shares knowledge with colleagues.
What Do We Offer?
- An open, friendly, and professional work environment.
- A professionally and personally rewarding career.
- Opportunities to grow and be promoted within the company.
- Performance incentives and employee perks and benefits.
- Competitive Salary
- 13th Month Pay
- HMO with 3 free Beneficiaries on Day One
- 20% ND Maternity/Paternity Leave
- Opportunity for rapid career growth for Top Performers
- Retirement/Life Insurance for Qualified Staff
- Work-life Balance Processes and Programs
Schedule:
- 8-hour shift, Monday to Friday
Education:
- Junior High School (Preferred)
Language:
- English (Preferred)
Salary: Php20,00.00 – Php28,00.00 per month
Benefits:
- Additional leave
- Company events
- Free parking
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid toll fees
- Paid training
- Pay raise
- Promotion to permanent employee
Supplemental pay types:
- 13th-month salary
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Marikina |
| Full Address | 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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