Philippines Jobs

Non-Voice Chat Support Agent Jobs at Sapient BPO Services in Malate, Metro Manila

Sapient BPO Services company logo
Published 5 months ago

Sapient BPO Services is currently accepting applications for the position of Non-Voice Chat Support Agent in the Malate area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Sapient BPO Services operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Sapient BPO Services
Position:Non-Voice Chat Support Agent
Region:Malate - Metro Manila, Metro Manila
Education:New Graduate
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

One-day hiring process Earn up to 25k monthly We are mass hiring for Call Center Agents as prior in our Metro sites.

Position Overview:

This role involves handling customer inquiries, facilitating bookings, and ensuring a smooth experience for guests.

Job Responsibilities:

  • Handle hotel reservations, inquiries, and cancellations from customers and stakeholders.
  • Provide accurate information about hotel availability, rates, amenities, and policies.
  • Process reservations accurately and efficiently.
  • Resolve customer issues and escalate complex problems.
  • Meet performance targets for productivity, quality, and satisfaction.
  • Maintain accurate records of reservations and interactions.

Benefits include competitive salary, career growth opportunities, HMO, shift schedules, free coffee, retirement/life insurance, and more.

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY.

** THIS IS FOR AN ONSITE WORK SET UP **.

Job Types: Full-time, New-Grad.

Pay: Up to Php25,00.00 per month.

Benefits:

  • Additional leave.
  • Free parking.
  • On-site parking.
  • Paid training.
  • Pay raise.

Schedule:

  • 8 hour shift.
  • Day shift.
  • Evening shift.
  • Monday to Friday.
  • Shift system.

Supplemental pay types:

  • 13th month salary.
  • Bonus pay.
  • Commission pay.

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Malate
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Job Application Information

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Company Information

Sapient BPO Services

Sapient BPO Services is a leading outsourcing company based in the Philippines, offering a wide range of business process outsourcing solutions. With a focus on delivering high-quality services, Sapient BPO Services has established itself as a trusted partner for businesses seeking to optimize their operations and improve efficiency. The company’s dedicated team of professionals is skilled in various domains, including customer support, data entry, virtual assistance, and more. By leveraging their expertise, Sapient BPO Services enables businesses to streamline processes, reduce costs, and enhance overall performance.