Philippines Jobs

Non-Voice Chat Support Agent Jobs at SapientBPO MAKATI in Cubao, Metro Manila

SapientBPO MAKATI company logo
Published 12 months ago

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Welcome to our job portal, where SapientBPO MAKATI is offering exciting employment opportunities for the position of Non-Voice Chat Support Agent in the Cubao area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with SapientBPO MAKATI, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with SapientBPO MAKATI. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:SapientBPO MAKATI
Position:Non-Voice Chat Support Agent
Region:Cubao - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

In Sapient, we exert the highest effort to provide excellent customer support. Join our great team and grab the opportunity to work with us. We offer a work-life balance and the following benefits:

  • 3 Dependents can be enrolled in our HMO after 3 months
  • 13th Month Pay
  • Departmental Awards
  • Paid leaves 1SL/1VL per month can accumulate if unused
  • Attendance Bonus
  • 10%-15% DISCOUNT on Partner Gyms
  • Competitively priced earnings packages

Qualifications:

  1. Candidate must be at least 18 years of age
  2. Must possess a Bachelor’s Degree in any field or have reached at least 2nd year in College with no back subjects
  3. High School Graduates are accepted
  4. Candidates need to be conversant in the English language

Responsibilities:

  • Responds to caller questions and complaints using usual scripts and procedures.
  • Gathers information, researches/resolves queries, and logs customer calls.
  • Communicates relevant alternatives for completion in a timely fashion.
  • Informs clients about expert services to choose from and determines customer requirements.
  • Provides purposeful instruction, teaching, and help to lower-level employees.
  • Provides guidance, instruction, and troubleshooting support to lower-level employees.

Job Type: Full-time

Pay: Php18,00.00 – Php26,00.00 per month

Schedule:

  • 8-hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Commission pay

Education:

  • Senior High School (Preferred)

Experience:

  • Customer Support Representative: 1 year (Preferred)

Language:

  • English (Preferred)

Ability to Commute:

  • Manila (Required)

Ability to Relocate:

  • Manila: Relocate before starting work (Required)

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Cubao
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Job Application Information

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Company Information

SapientBPO MAKATI

SapientBPO MAKATI is a leading business process outsourcing (BPO) company located in the Philippines. With a strong commitment to excellence and customer satisfaction, SapientBPO offers a wide range of outsourcing services tailored to meet the unique needs of businesses across various industries. From customer service and technical support to data entry and back-office operations, SapientBPO provides top-notch solutions to streamline processes and boost productivity. With a dedicated team of skilled professionals and state-of-the-art technology, SapientBPO is your trusted partner for outsourcing needs, delivering high-quality results and helping businesses thrive in today’s competitive market.