Philippines Jobs

Non-Voice Encoder Jobs at TDCX in Valenzuela, Metro Manila

TDCX company logo
Published 10 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

TDCX is thrilled to announce job openings for the position of Non-Voice Encoder in the Valenzuela area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At TDCX, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with TDCX.

Job Information

Company:TDCX
Position:Non-Voice Encoder
Region:Metro Manila, Valenzuela - Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

Accounts that we can offer:

Travel, Sales, Healthcare, Financial, Collections, and Telco account

Job Responsibilities:

  • Communicates with customers on the phone or in written correspondence to address their concerns.
  • Resolves customer issues on the first call/contact whenever possible without transferring the caller.
  • Matches customers’ demands to Clients’ products, solutions, and services.
  • Uses negotiation and influencing skills to overcome objections and gain customers’ buy-in.
  • Communicates specific information to internal and external clients and shares knowledge with colleagues.

What Do We Offer?

  • An open, friendly, and professional work environment.
  • A professionally and personally rewarding career.
  • Opportunities to grow and be promoted within the company.
  • Performance incentives, employee perks, and benefits.
  • Competitive salary
  • 13th Month Pay
  • HMO with 3 free beneficiaries on Day One
  • 20% ND Maternity/Paternity Leave
  • Opportunity for rapid career growth for Top Performers
  • Retirement/Life Insurance for Qualified Staff
  • Work-life Balance Processes and Programs

APPLY NOW

Job Type: Full-time

Salary: Php20,00.00 – Php28,00.00 per month

Benefits:

  • Additional leave
  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid toll fees
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8-hour shift

Supplemental pay types:

  • 13th-month salary
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Quarterly bonus
  • Tips
  • Yearly bonus

Education:

  • Bachelor’s (Preferred)

Language:

  • English (Preferred)

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Valenzuela
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Job Application Information

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Company Information

TDCX

TDCX is a prominent customer experience provider in the Philippines, offering a wide range of services to help businesses enhance customer satisfaction and loyalty. With a strong focus on delivering exceptional customer experiences, TDCX leverages advanced technologies and a team of skilled professionals to provide innovative solutions. With its strategic location in the Philippines, TDCX benefits from a large pool of talented individuals fluent in English, making it an ideal partner for companies looking to outsource their customer support and sales operations. TDCX’s commitment to excellence and client success has made it a trusted partner for global brands.