Non-Voice Shopping Chat Support for Local/Tagalog Account Jobs at SapientBPO MAKATI in Quezon City, Metro Manila

SapientBPO MAKATI is currently accepting applications for the position of Non-Voice Shopping Chat Support for Local/Tagalog Account in the Quezon City area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

SapientBPO MAKATI operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Job Description

In Sapient, we exert the highest effort to provide the best working environment for our employees. Grab your opportunity to join a great team!

Here’s what we can offer:

• 3 Dependents can be enrolled in our HMO after 3 months
• 13th Month Pay
• Departmental Awards
• Paid leaves 1SL/1VL per month can accumulate if unused
• Attendance Bonus
• 10%-15% DISCOUNT on Partner Gyms
• Competitively priced earnings packages

Qualifications:

• Candidate must be at least 18 years of age
• Must possess a Bachelor’s Degree in any field or reached at least 2nd year in College with no back subjects
• High School Graduates are accepted
• Candidates need to be conversant in the English language

Job Responsibility:

• May carry out one or more of the following: Responds to call questions and complaints using usual scripts and procedures.
• Gathers information, researches/resolves queries and logs customer calls.
• Communicates relevant alternatives for completion in a timely fashion.
• Informs clients about expert services to choose from and determines customer requirements.
• Provides purposeful instruction, teaching, and help to lower-level employees.
• Provides guidance, instruction, and troubleshooting support to lower-level employees.

Job Type: Full-time

Pay: Php18,00.00 – Php26,00.00 per month

Schedule:

• 8-hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Education:

• Senior High School (Preferred)

Experience:

• Customer Support Representative: 1 year (Preferred)

Language:

• English (Preferred)

Ability to Commute:

• Quezon City (Required)

Ability to Relocate:

• Quezon City: Relocate before starting work (Required)

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

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