Philippines Jobs

Non-voice Ticketing Agent Jobs at Sapient BPO Services in Makati, Metro Manila

Sapient BPO Services company logo
Published 10 months ago

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Sapient BPO Services is currently accepting applications for the position of Non-voice Ticketing Agent in the Makati area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Sapient BPO Services operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Sapient BPO Services
Position:Non-voice Ticketing Agent
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

One-day hiring process. Earn up to 27k monthly. We are mass hiring for Call Center Agents in our Metro sites.

Position Overview:

This role involves managing customer inquiries, resolving issues, and ensuring a positive experience for individuals using the ticketing platform.

Job Responsibilities:

  • Process ticket orders accurately and efficiently using ticketing systems or online platforms.
  • Provide information regarding event schedules, seating options, ticket prices, and availability.
  • Resolve customer inquiries, concerns, or issues related to ticket purchases, refunds, exchanges, or cancellations.
  • Ensure one call resolution prioritizing customer satisfaction.
  • Perform basic troubleshooting when necessary.

WHAT CAN WE OFFER?

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY

** THIS IS FOR AN ONSITE WORK SET UP **

Job Type: Full-time

Salary: Up to Php27,00.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Paid training
  • Pay raise

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift

Supplemental pay types:

  • 13th month salary
  • Bonus pay
  • Commission pay
  • Performance bonus

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Makati
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Company Information

Sapient BPO Services

Sapient BPO Services is a leading outsourcing company based in the Philippines, offering a wide range of business process outsourcing solutions. With a focus on delivering high-quality services, Sapient BPO Services has established itself as a trusted partner for businesses seeking to optimize their operations and improve efficiency. The company’s dedicated team of professionals is skilled in various domains, including customer support, data entry, virtual assistance, and more. By leveraging their expertise, Sapient BPO Services enables businesses to streamline processes, reduce costs, and enhance overall performance.