Philippines Jobs

Non voice & Voice – Call Center Agents Jobs at Global Solutions PH in Quezon City, Metro Manila

Global Solutions PH company logo
Published 8 months ago

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Global Solutions PH is thrilled to announce job openings for the position of Non voice & Voice - Call Center Agents in the Quezon City area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Global Solutions PH, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Global Solutions PH.

Job Information

Company:Global Solutions PH
Position:Non voice & Voice - Call Center Agents
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Communication: Communicate with customers in a clear, friendly, and professional manner, both verbally and in writing.

Listening Skills: Actively listen to customers to understand their needs and concerns.

Empathy: Show empathy and understanding towards customers’ situations and challenges.

Conflict Resolution: Handle conflicts and difficult situations with tact and diplomacy.

Maintaining Records: Keep detailed records of customer interactions, inquiries, complaints, and resolutions for future reference.

Job Type: Full-time

Salary: Php19,00.00 – Php25,00.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Flextime
  • Health insurance
  • Life insurance
  • On-site parking
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Staff meals provided

Schedule:

  • 8-hour shift

Supplemental pay types:

  • 13th month salary
  • Anniversary bonus
  • Bonus pay
  • Performance bonus
  • Quarterly bonus
  • Yearly bonus

Language:

  • English (Required)

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Quezon City
Full Address J2F4+2MV Alliance Global Solutions, GBW Building, Quezon Ave, Quezon City, Metro Manila, Philippines
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Company Information

Global Solutions PH

Global Solutions PH is a premier business process outsourcing (BPO) company based in the Philippines. We offer a wide range of outsourcing services, including customer support, data entry, back-office operations, and digital marketing. With a dedicated team of highly skilled professionals, state-of-the-art infrastructure, and a client-centric approach, we are committed to delivering exceptional results and helping our clients grow their business. Whether you are a start-up or an established company, our customized solutions and cost-effective services can help you streamline operations and achieve success in the competitive global market.