Philippines Jobs

Nonvoice Agents Jobs at Metacom Careers-International in Mabalacat, Pampanga

Metacom Careers-International company logo
Published 11 months ago

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Metacom Careers-International is currently accepting applications for the position of Nonvoice Agents in the Mabalacat area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Metacom Careers-International operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Metacom Careers-International
Position:Nonvoice Agents
Region:Mabalacat - Pampanga, Pampanga
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We at Metacom are continuously looking for candidates to join our team. Currently, we have vacancies for non-voice agents in various accounts, including Travel, Sales, Healthcare, Financial, Collections, and Telco.

Job Responsibilities:

  • Communicate with customers via phone or written correspondence to address their concerns.
  • Resolve customer issues on the first contact whenever possible, without having to transfer the caller.
  • Match customers’ demands with clients’ products, solutions, and services.
  • Utilize negotiation and influencing skills to overcome objections and gain customers’ buy-in.
  • Share specific information with both internal and external clients, as well as colleagues.

What Do We Offer?

  • An open, friendly, and professional work environment.
  • A professionally and personally rewarding career.
  • Opportunities for growth and promotion within the company.
  • Performance incentives, employee perks, and benefits.
  • Competitive salary with a 13th-month pay.
  • HMO coverage with 3 free beneficiaries from the first day of work.
  • 20% ND Maternity/Paternity Leave.
  • Rapid career advancement opportunities for top performers.
  • Retirement and life insurance for qualified staff.
  • Work-life balance processes and programs.

APPLY NOW

Job Type: Full-time

Salary: Up to Php25,00.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8-hour shift
  • Shift system

Supplemental pay types:

  • 13th-month salary
  • Bonus pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Experience:

  • Customer service: 1 year (Required)

Language:

  • English (Preferred)

Ability to Commute:

  • Mabalacat, Pampanga (Required)

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Pampanga
City Mabalacat
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Job Application Information

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Company Information

Metacom Careers-International

Metacom Careers-International is a leading outsourcing company in the Philippines that specializes in providing comprehensive BPO solutions to global clients. With a strong commitment to excellence, Metacom Careers-International offers a wide range of career opportunities for individuals looking to grow professionally in a dynamic work environment. The company’s dedication to employee development, cutting-edge technology, and customer satisfaction sets it apart in the industry. Join Metacom Careers-International today and embark on a rewarding career journey.