Philippines Jobs

Online Chat Support/Email Support Assistant Jobs at SapientBPO – PH in SM City North EDSA, Philippines

SapientBPO - PH company logo
Published 11 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

SapientBPO - PH is currently accepting applications for the position of Online Chat Support/Email Support Assistant in the SM City North EDSA area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

SapientBPO - PH operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:SapientBPO – PH
Position:Online Chat Support/Email Support Assistant
Region:Philippines, SM City North EDSA - Philippines
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

Work-life balance? Here’s what we can offer:

  • 3 Dependents can be enrolled in our HMO after 3 months
  • 13th Month Pay
  • Departmental Awards
  • Paid leaves 1SL/1VL per month can accumulate if unused
  • Attendance Bonus
  • 10%-15% DISCOUNT on Partner Gyms
  • Competitively priced earnings packages

Qualifications:

  • Candidate must be at least 18 years of age
  • Must possess a Bachelor’s Degree in any field or reached at least 2nd year in College with no back subjects
  • High School Graduates are accepted
  • Candidates need to be conversant in the English language.

Job Responsibilities:

  • Responds to call questions and complaints using usual scripts and procedures.
  • Gathers information, researches/resolves queries and logs customer calls.
  • Communicates relevant alternatives for completion in a timely fashion.
  • Informs clients about expert services to choose from and determines customer requirements.
  • Provides purposeful instruction, teaching and help to lower level employees.
  • Provides guidance, instruction and troubleshooting support to lower level employees.

Job Types: Full-time, Permanent, Fresh graduate

Salary: Php25,00.00 – Php29,00.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • 13th month salary
  • Anniversary bonus
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Quarterly bonus
  • Tips
  • Yearly bonus

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Philippines
City SM City North EDSA
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Job Application Information

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Company Information

SapientBPO – PH

SapientBPO – PH is one of the top Business Process Outsourcing (BPO) companies operating in the Philippines. With a strong presence in the country, they offer a wide range of outsourcing services to local and international clients. SapientBPO – PH is known for its expertise in areas such as customer support, technical support, data entry, and back-office processes. They have a highly skilled workforce, state-of-the-art facilities, and a commitment to delivering exceptional service. With their focus on quality and efficiency, SapientBPO – PH continues to be a trusted partner for businesses looking to outsource their operations in the Philippines.