Philippines Jobs

Online Gaming Account – Chat Support Agent (Non Voice) Jobs at Connext Global Solutions in Manila, Metro Manila

Connext Global Solutions company logo
Published 11 months ago

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Connext Global Solutions is currently accepting applications for the position of Online Gaming Account - Chat Support Agent (Non Voice) in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Connext Global Solutions operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Connext Global Solutions
Position:Online Gaming Account - Chat Support Agent (Non Voice)
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 18.000 - PHP 25.000 per Month
Job Type:Full-time

Job Description

In Connext Global Solutions, we are dedicated to providing exceptional customer support for online gaming. Join our team and experience a work-life balance like never before. Here’s what we offer:

  • 3 Dependents can be enrolled in our HMO after 3 months
  • 13th Month Pay
  • Departmental Awards
  • Paid leaves 1SL/1VL per month can accumulate if unused
  • Attendance Bonus
  • 10%-15% DISCOUNT on Partner Gyms
  • Competitively priced earnings packages

Qualifications:

  • Must be at least 18 years of age
  • Bachelor’s Degree in any field or at least reached 2nd year in College with no back subjects
  • High School Graduates are accepted
  • Proficient in the English language

Job Responsibilities:

  • Responds to call questions and complaints using usual scripts and procedures
  • Gathers information, researches/resolves queries and logs customer calls
  • Communicates relevant alternatives for completion in a timely fashion
  • Informs clients about expert services to choose from and determines customer requirements
  • Provides purposeful instruction, teaching and help to lower level employees
  • Provides guidance, instruction and troubleshooting support to lower level employees

Job Type: Full-time

Salary: Php18,00.00 – Php25,00.00 per month

Benefits:

  • Additional leave
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Schedule:

  • 8-hour shift
  • Day shift

Supplemental pay types:

  • 13th month salary
  • Quarterly bonus

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Manila
Full Address Connext Global Solutions, Unit 1f-6, Business center 9 Philexcel business park, Clark Freeport, Angeles, 2009, Filipinas
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Company Information

Connext Global Solutions

Connext Global Solutions is a leading business process outsourcing company based in the Philippines. With a strong focus on innovation and customer-centric solutions, Connext provides a wide range of services including customer support, technical support, sales and lead generation, and back-office support. By leveraging cutting-edge technology and a highly skilled workforce, Connext delivers exceptional results to its global clientele. With a commitment to excellence and a passion for driving business growth, Connext Global Solutions continues to redefine the outsourcing industry.