Philippines Jobs

Online Ticketing Agent Jobs at Sapient BPO – Call Center in Valenzuela, Metro Manila

Sapient BPO - Call Center company logo
Published 11 months ago

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Sapient BPO - Call Center is currently accepting applications for the position of Online Ticketing Agent in the Valenzuela area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Sapient BPO - Call Center operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Sapient BPO – Call Center
Position:Online Ticketing Agent
Region:Metro Manila, Valenzuela - Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

One-day hiring process! Earn up to 27k monthly! We are mass hiring for Call Center Agents as prior in our Metro sites.

Position Overview:

This role involves managing customer inquiries, resolving issues, and ensuring a positive experience for individuals using the ticketing platform.

Job Responsibilities:

  • Process ticket orders accurately and efficiently using ticketing systems or online platforms.
  • Provide information regarding event schedules, seating options, ticket prices, and availability.
  • Resolve customer inquiries, concerns, or issues related to ticket purchases, refunds, exchanges, or cancellations.
  • Ensure one call resolution prioritizing customer satisfaction.
  • Perform basic troubleshooting when necessary.

WHAT CAN WE OFFER?

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!

** THIS IS FOR AN ONSITE WORK SET UP **

Job Type: Full-time

Salary: Up to Php27,00.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Paid training
  • Pay raise

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift

Supplemental pay types:

  • 13th month salary
  • Bonus pay
  • Commission pay
  • Performance bonus

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Valenzuela
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Job Application Information

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Company Information

Sapient BPO – Call Center

Sapient BPO is a leading call center company located in the Philippines. With a reputation for delivering exceptional customer service, Sapient BPO provides top-quality outsourcing solutions to businesses worldwide. They offer a wide range of services including customer support, technical support, sales, and back-office processes. Equipped with state-of-the-art technology and a highly skilled workforce, Sapient BPO ensures efficient and effective communication with customers, resulting in increased customer satisfaction and loyalty. With their commitment to excellence, Sapient BPO is the go-to partner for businesses seeking cost-effective and reliable call center solutions in the Philippines.