Outlook Mobile Technical Support Specialist Jobs at Upwork in Manila, Metro Manila
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Upwork is currently accepting applications for the position of Outlook Mobile Technical Support Specialist in the Metro Manila area. The job type available for this position is Contract.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
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Job Information
| Company: | Upwork |
| Position: | Outlook Mobile Technical Support Specialist |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.300 - PHP 44.000 per Month |
| Job Type: | Contract |
Job Description
As an Outlook Mobile Technical Support Specialist, you will be responsible for providing technical assistance and support to users of the Outlook Mobile application. Your primary role will be to resolve technical issues and troubleshoot problems to ensure a seamless user experience.
In this position, you will be expected to have a strong understanding of the Outlook Mobile application, including its features and functionality. You will need to be knowledgeable about common technical issues and be able to provide step-by-step guidance to users to help them resolve their problems.
Additionally, you will be responsible for documenting and tracking user issues in a ticketing system, as well as escalating complex cases to higher-level support teams when necessary. You may also be required to participate in testing new features and enhancements to the Outlook Mobile application.
To excel in this role, you should have excellent communication skills and be able to explain technical concepts to non-technical users. You should also be patient, detail-oriented, and have a passion for providing exceptional customer service.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Metro Manila |
| City | Manila |
| Google Map | Google Map |
Job Application Information
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