Philippines Jobs

Pioneer Account | Customer Service Specialist Jobs at iOPEX PH – BGC in Fort Bonifacio, Metro Manila

iOPEX PH - BGC company logo
Published 11 months ago

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Company iOPEX PH - BGC is offering job opportunities for the position of Pioneer Account | Customer Service Specialist in the Fort Bonifacio area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

iOPEX PH - BGC operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:iOPEX PH – BGC
Position:Pioneer Account | Customer Service Specialist
Region:Fort Bonifacio - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are currently seeking a highly motivated and customer-centric individual to join our team as a Pioneer Account Customer Service Specialist. In this role, you will be responsible for providing excellent customer service and support to our valued clients.

As a Customer Service Specialist, your main duties will include:

  • Handling inbound customer inquiries and providing prompt and accurate responses
  • Assisting customers with product information, order tracking, and issue resolution
  • Processing customer orders, returns, and exchanges
  • Collaborating with other departments to ensure timely resolution of customer issues
  • Maintaining accurate customer records and updating relevant databases
  • Identifying opportunities to upsell and cross-sell products or services to customers

The ideal candidate for this position should have strong communication skills, a customer-focused mindset, and the ability to work effectively in a fast-paced environment. Previous experience in customer service or a related field is preferred. Training will be provided to familiarize you with our company’s products and processes.

If you are passionate about delivering exceptional customer service and are excited about the opportunity to be part of a dynamic team, we encourage you to apply. Please submit your CV and cover letter to [email address] no later than [deadline date].

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Fort Bonifacio
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Job Application Information

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Company Information

iOPEX PH – BGC

iOPEX PH – BGC is a renowned business process outsourcing (BPO) company located in Bonifacio Global City, Philippines. With a cutting-edge infrastructure and advanced technology, iOPEX PH – BGC offers a wide range of BPO services including customer support, technical support, sales, and back-office solutions to clients around the world. Their dedicated team of skilled professionals, commitment to excellence, and focus on delivering exceptional customer experiences position them as a top player in the industry. Trusted by global brands, iOPEX PH – BGC continues to thrive and innovate in the rapidly evolving BPO landscape.