Process Delivery Specialist – Contact Center Jobs at IBM in Quezon City, Metro Manila
IBM is currently seeking applicants for the position of Process Delivery Specialist - Contact Center in the Quezon City area. The available job type for this position is Contract.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
IBM operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | IBM |
| Position: | Process Delivery Specialist - Contact Center |
| Region: | Metro Manila, Quezon City - Metro Manila |
| Education: | Confidential |
| Job Type: | Contract |
Job Description
As a Process Delivery Specialist in the Contact Center, you will be responsible for ensuring smooth operations and efficient processes within the customer service department.
Your main tasks will include monitoring and analyzing the performance metrics, identifying areas for improvement, and implementing strategies to enhance the overall delivery of service to customers.
Collaboration with cross-functional teams and stakeholders will be key in this role to streamline processes and resolve any issues that may arise in the contact center.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Metro Manila |
| City | Quezon City |
| Full Address | 2nd - 4t F, IBM Philippines, IBM Plaza, 8 Eastwood Ave, Bagumbayan, Quezon City, 1110 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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