Philippines Jobs

Product Support Analyst – Product ManagementProduct Support Analyst Jobs at Shopee in Manila, Metro Manila

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Published 7 months ago

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Shopee is currently seeking applicants for the position of Product Support Analyst - Product ManagementProduct Support Analyst in the Manila area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Shopee operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Shopee
Position:Product Support Analyst - Product ManagementProduct Support Analyst
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

Department: Product Management

Level: Experienced (Individual Contributor)

Location: Philippines – Manila

The Product Management team at Shopee is crucial in implementing strategies and features impacting millions in Southeast Asia and Taiwan. Join us and contribute to various functions including Financial Services, Supply Chain, Search, and more.

Job Description:

Primary Function: Respond to system queries, perform troubleshooting, and identify solutions.

Duties and Responsibilities:

  • Complete UAT for current environment compatibility
  • Handle feature improvement requests
  • Understand system mechanisms
  • Identify issues and collaborate with teams
  • Be a team player

Requirements:

Job Qualifications:

  • Bachelor’s degree in Engineering or Computer Science
  • Relevant work experience
  • Effective troubleshooting skills
  • Ability to work independently
  • Logical and structured thinking
  • Strong sense of responsibility
  • Collaborative team player

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Manila
Full Address Shopee Philippines, 15F Asian Century Center 4th Ave, cor 27th Street, Taguig, 1630 Metro Manila, Philippines
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Company Information

Shopee

Shopee is a leading e-commerce platform in the Philippines, transforming the way people shop online. With a user-friendly interface and a wide range of products, Shopee provides a convenient and secure online marketplace for both sellers and buyers. The platform offers various features such as Shopee Mall, where shoppers can find authentic products from trusted brands, and Shopee Live, which allows sellers to showcase their products via live streaming. Shopee Philippines is committed to providing a seamless shopping experience, with fast delivery, secure payments, and excellent customer service.