Philippines Jobs

Product Support Representative Jobs at RingCentral in Pasig, Metro Manila

RingCentral company logo
Published 10 months ago

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Welcome to our job portal, where RingCentral is offering exciting employment opportunities for the position of Product Support Representative in the Pasig area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with RingCentral, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with RingCentral. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:RingCentral
Position:Product Support Representative
Job Location Type:Hybrid
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

We are looking for a highly motivated and detail-oriented individual to join our team as a Product Support Representative. You will be responsible for providing exceptional customer service and technical support for our range of products.

Key responsibilities:

  • Assist customers with troubleshooting technical issues via phone, email, and live chat.
  • Provide product information and assist with product inquiries.
  • Escalate complex issues to the appropriate team member or support specialist.
  • Create and maintain customer records and documentation of support activities.
  • Collaborate with cross-functional teams to improve product usability and reliability.

To succeed in this role, you should have excellent communication skills, a strong technical aptitude, and a passion for helping customers. Previous experience in customer support or technical support is preferred.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Pasig
Full Address H3Q6+47G RingCentral Philippines, Topaz Road, Ruby Rd, Ortigas Center, Pasig, Metro Manila, Philippines
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Company Information

RingCentral

RingCentral is a leading cloud communications and collaboration solutions provider in the Philippines. With its innovative technology and advanced features, RingCentral is transforming the way businesses communicate and collaborate. Offering services such as voice, video, messaging, and team collaboration tools, RingCentral enables businesses of all sizes to connect and operate seamlessly, from anywhere and at any time. With a strong presence in the Philippines, RingCentral is empowering businesses to enhance productivity, improve customer experiences, and drive growth through modern and efficient communication solutions.