Philippines Jobs

Product Support Representative Jobs at RingCentral in Manila, Metro Manila

RingCentral company logo
Published 9 months ago

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Company RingCentral is offering job opportunities for the position of Product Support Representative in the Manila area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

RingCentral operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:RingCentral
Position:Product Support Representative
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

A Product Support Representative plays a crucial role in providing exceptional customer service and technical assistance to our valued clients. Your primary responsibility will be to act as the first point of contact for customers who require assistance with our products or services.

The key responsibilities include:

  • Responding to customer inquiries and providing accurate information
  • Troubleshooting and resolving technical issues
  • Assisting customers with product installation, configuration, and usage
  • Documenting and escalating customer feedback or concerns to the appropriate teams
  • Ensuring customer satisfaction by providing timely and effective solutions

To excel in this role, you should have excellent communication skills, strong problem-solving abilities, and a customer-oriented mindset. Previous experience in technical support or a similar role is highly desirable.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Manila
Full Address H3Q6+47G RingCentral Philippines, Topaz Road, Ruby Rd, Ortigas Center, Pasig, Metro Manila, Philippines
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Company Information

RingCentral

RingCentral is a leading cloud communications and collaboration solutions provider in the Philippines. With its innovative technology and advanced features, RingCentral is transforming the way businesses communicate and collaborate. Offering services such as voice, video, messaging, and team collaboration tools, RingCentral enables businesses of all sizes to connect and operate seamlessly, from anywhere and at any time. With a strong presence in the Philippines, RingCentral is empowering businesses to enhance productivity, improve customer experiences, and drive growth through modern and efficient communication solutions.