Philippines Jobs

Project Manager, Customer Success Jobs at Genesys in Manila, Metro Manila

Genesys company logo
Published 7 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Genesys is currently accepting applications for the position of Project Manager, Customer Success in the Manila area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Genesys operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Genesys
Position:Project Manager, Customer Success
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are looking for a detail-oriented Project Manager to join our Customer Success team. As a Project Manager, you will be responsible for overseeing the execution of customer projects from initiation to completion. Your role includes coordinating project timelines, resources, and deliverables to ensure successful project outcomes.

Key responsibilities include leading project meetings, managing project budgets, and communicating project progress to both internal teams and external clients. The ideal candidate should possess strong organizational skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.

  • Manage customer projects from start to finish
  • Coordinate with cross-functional teams to deliver projects on time
  • Track project progress and report updates to stakeholders
  • Identify and mitigate project risks to ensure successful outcomes

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Manila
Full Address Genesys, Level 16 Cyberpark Tower 1 Corner Aguinaldo & McArthur Avenues Araneta Center, Cubao, Quezon City, 1109 Metro Manila, Philippines
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Company Information

Genesys

Genesys Philippines is a pioneering customer experience optimization company based in the Philippines. With cutting-edge technology and innovative solutions, Genesys helps businesses deliver exceptional customer experiences across various communication channels. Their comprehensive suite of contact center solutions enables companies to streamline operations, improve agent productivity, and enhance customer satisfaction. Backed by a team of industry experts and supported by state-of-the-art infrastructure, Genesys Philippines is committed to empowering businesses to create meaningful connections with their customers, driving success and growth in the digital era.