Philippines Jobs

Pure Chat/Email Support Agent – Online Booking (Dayshift) Jobs at Sapient BPO in Malabon, Metro Manila

Sapient BPO company logo
Published 9 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Sapient BPO is currently accepting applications for the position of Pure Chat/Email Support Agent - Online Booking (Dayshift) in the Malabon area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Sapient BPO operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Sapient BPO
Position:Pure Chat/Email Support Agent - Online Booking (Dayshift)
Region:Malabon - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

  • May carry out one or more of the following: Responds to call questions and complaints using usual scripts and procedures.
  • Gathers information, researches/resolves queries and logs customer calls.
  • Communicates relevant alternatives for completion in a timely fashion.
  • Informs clients about expert services to choose from and determines customer requirements.
  • Provides purposeful instruction, teaching and help to lower level employees.
  • Provides guidance, instruction and troubleshooting support to lower level employees.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Malabon
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Company Information

Sapient BPO

Sapient BPO is a renowned business process outsourcing (BPO) company based in the Philippines. With a strong focus on providing exceptional customer support and efficient back-office services, Sapient BPO has established itself as a leader in the industry. With state-of-the-art technology and a highly skilled workforce, the company offers a wide range of services including customer service, technical support, data entry, and more. Sapient BPO’s commitment to excellence and dedication to client satisfaction has made it a preferred outsourcing partner for businesses worldwide.