Quality Analyst Jobs at TELUS International in Taguig, Metro Manila
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TELUS International is currently accepting applications for the position of Quality Analyst in the Taguig area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
TELUS International operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | TELUS International |
| Position: | Quality Analyst |
| Region: | Metro Manila, Taguig - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.100 - PHP 43.000 per Month |
| Job Type: | Full-time |
Job Description
Position: Quality Analyst
Company: TELUS International
Position Summary:
- The Customer Experience Analyst conducts transaction monitoring of frontline agent’s calls, e-mails, chat, or any back office work and root cause analysis to drive quality assurance and enhance customer experience.
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Employee discount
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Transportation service provided
Schedule:
- 8-hour shift
Supplemental pay types:
- 13th month salary
Experience:
- Quality: 2 years (Required)
Ability to Relocate:
- Taguig City: Relocate before starting work (Required)
Willingness to travel:
- 100% (Required)
Expected Start Date: 03/18/2024
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Taguig |
| Full Address | 18/F, TELUS International Philippines - One Le Grand, Pantry Area, One LeGrand Tower, McKinley West South, Bonifacio District, Taguig, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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