Philippines Jobs

Quality Assurance Specialist (BPO) Jobs at Magellan Solutions in Quezon City, Metro Manila

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Published 9 hours ago

Magellan Solutions is thrilled to announce job openings for the position of Quality Assurance Specialist (BPO) in the Quezon City area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Magellan Solutions, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Magellan Solutions.

Job Information

Company:Magellan Solutions
Position:Quality Assurance Specialist (BPO)
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a Quality Assurance Specialist to develop call monitoring formats and standards, evaluate calls, and maintain team quality metrics. You will utilize monitoring systems, participate in internal and client listening programs, provide actionable insights, lead calibration sessions, coach leaders, and prepare quality reports.

  • Requirements: Minimum 2 years of international call center experience, self-driven, intermediate computer skills, strong multitasking ability, and excellent communication.
  • Position: Full-time, on-site with immediate start.
  • Benefits: Competitive salary, convertible leave, HMO plus one dependent, retirement plan, training opportunities, accelerated promotion path, housing support, and shuttle service.

Application Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company address

Province Metro Manila
City Quezon City
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Company Information

Magellan Solutions

Magellan Solutions is a reputable Business Process Outsourcing (BPO) company based in the Philippines. With years of industry experience, Magellan Solutions offers a wide range of outsourced services, including call center solutions, virtual assistant services, customer support, back-office support, and more. The company is known for its commitment to delivering high-quality services, utilizing state-of-the-art technology, and providing exceptional customer satisfaction. Magellan Solutions has built a solid reputation as a trusted partner for businesses worldwide, helping them streamline their operations and achieve their goals.