Philippines Jobs

Quality Assurance Supervisor Jobs at Alorica in Makati, Metro Manila

Alorica company logo
Published 2 weeks ago

Company Alorica is offering job opportunities for the position of Quality Assurance Supervisor in the Makati area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Alorica operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Alorica
Position:Quality Assurance Supervisor
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Alorica is currently seeking a dedicated Quality Assurance Supervisor to lead our QA team. The ideal candidate will supervise team performance, monitor workloads, and ensure departmental goals are met or surpassed. Key responsibilities include evaluating calls to uphold quality standards, conducting calibration sessions with clients, and delivering actionable feedback to enhance service excellence. Additionally, you will analyze performance data, coordinate quality improvement initiatives, and facilitate effective communication across departments. We are looking for a leader who can inspire a culture of high performance while adhering to all policies and regulations.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Application Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company address

Province Metro Manila
City Makati
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Job Application Information

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Company Information

Alorica

Alorica is a leading global provider of customer experience solutions with a strong presence in the Philippines. With multiple state-of-the-art facilities and a skilled workforce, Alorica delivers exceptional customer service, technical support, sales, and back-office solutions to clients worldwide. With a focus on innovation and technology, Alorica ensures a seamless and personalized customer experience, helping businesses thrive in today’s competitive market. Committed to employee growth and development, Alorica offers numerous career opportunities and fosters a positive work environment. Through their dedication to excellence, Alorica continues to redefine customer experience in the Philippines and beyond.