Philippines Jobs

Quality Coach I Jobs at Global Payments (Beamery) in Quezon City, Metro Manila

Global Payments (Beamery) company logo
Published 5 months ago

Global Payments (Beamery) is currently seeking applicants for the position of Quality Coach I in the Quezon City area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Global Payments (Beamery) operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Global Payments (Beamery)
Position:Quality Coach I
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

The Quality Coach I is responsible for monitoring and evaluating the performance of customer service representatives to ensure the highest quality standards are being met. This role involves providing coaching and feedback to improve customer interactions and overall service delivery. The Quality Coach I will analyze data to identify trends and areas for improvement, as well as develop training materials and procedures to enhance quality assurance processes.

Key responsibilities include conducting quality assessments, delivering training sessions, and collaborating with various teams to implement quality improvement initiatives. The ideal candidate should have strong communication skills, attention to detail, and a passion for driving continuous improvement in customer service.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Quezon City
Full Address Global Payments Process Centre, Corporate Center Tower 3, Vertis North, 16th to 22nd, Floors, Philippines
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Company Information

Global Payments (Beamery)

Global Payments, operating as Beamery in the Philippines, is a renowned global company providing innovative talent software solutions. With a focus on talent acquisition and management, they offer a comprehensive suite of tools to optimize recruiting processes. Beamery’s technology leverages AI and automation to enhance candidate engagement, streamline workflows, and enable data-driven decision-making. Their advanced features, such as personalized candidate experiences, intelligent sourcing, and advanced analytics, empower organizations in attracting, hiring, and retaining top talent. The company’s presence in the Philippines strengthens its commitment to delivering cutting-edge HR solutions to businesses in the region.