Quality Lead – BPO Jobs at TDCX Philippines in Mandaluyong, Metro Manila
TDCX Philippines is currently accepting applications for the position of Quality Lead - BPO in the Mandaluyong area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
TDCX Philippines operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | TDCX Philippines |
| Position: | Quality Lead - BPO |
| Region: | Mandaluyong - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
We are seeking a dedicated Quality Lead to oversee our BPO operations. This role requires expertise in quality management and assurance processes.
Key responsibilities include:
- Monitoring performance metrics to ensure high-quality service delivery.
- Conducting regular audits and training sessions for staff.
- Collaborating with teams to enhance customer satisfaction.
If you are passionate about quality and excellence in service, we want you!
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Mandaluyong |
| Full Address | TDCX (PH) - Sheridan Campus, North Tower, Rockwell Business Center Sheridan, Sheridan, cor United St, Mandaluyong, 1554 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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