Philippines Jobs

Quality Manager II Jobs at Webhelp in Pasig, Metro Manila

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Published 6 months ago

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Welcome to our job portal, where Webhelp is offering exciting employment opportunities for the position of Quality Manager II in the Pasig area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Webhelp, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Webhelp. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Webhelp
Position:Quality Manager II
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

Job Description:

The Manager II, Quality is responsible for managing Transaction Monitoring for clients with multiple programs or lines of businesses across different sites. This position supervises Quality staff members, ensuring accuracy of evaluations, analysis, and team performance. Responsibilities include overseeing work assignments, training, and development, maintaining performance metrics, and collaborating with stakeholders to drive process improvements.

  • Supervise quality work group, including assignment and monitoring.
  • Maintain performance metrics of team and individuals.
  • Evaluate process effectiveness and collaborate on improvement plans.
  • Build strong relationships with key stakeholders.
  • Oversee audits and recommend process changes.

Location: PHL Quezon City – Tera Tower 15th Floor

Language Requirements: English

Time Type: Full time until 2024-04-15

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Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Pasig
Full Address Helpware Philippines, 20th Floor Picadilly Star Building, 4th ave, COR 27th Street, Taguig, 1636 Metro Manila, Philippines
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Company Information

Webhelp

Webhelp is a global customer experience and business process outsourcing company with a strong presence in the Philippines. With state-of-the-art facilities and a highly skilled workforce, Webhelp offers top-notch customer support services to clients across various industries. The company’s dedication to delivering innovative solutions and exceptional customer care has solidified its position as a leader in the outsourcing industry in the Philippines.