Ramp Hiring | Call Center Agent Jobs at Metacom Business Process Outsourcing Solutions in Makati, Metro Manila
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Metacom Business Process Outsourcing Solutions is currently accepting applications for the position of Ramp Hiring | Call Center Agent in the Makati area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Metacom Business Process Outsourcing Solutions operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Metacom Business Process Outsourcing Solutions |
| Position: | Ramp Hiring | Call Center Agent |
| Region: | Makati - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.100 - PHP 43.000 per Month |
| Job Type: | Full-time |
Job Description
We are currently looking for dedicated individuals to join our team as Call Center Agents. As a Call Center Agent, you will be responsible for handling incoming and outgoing calls from customers, providing them with excellent customer service, and resolving their inquiries or concerns.
Job Responsibilities:
- Answer incoming calls and respond to customer inquiries in a professional and courteous manner
- Provide information about products and services, and make recommendations based on customer needs
- Handle and resolve customer complaints, obtaining necessary information and providing appropriate solutions
- Escalate unresolved issues to the appropriate departments for further investigation
- Maintain accurate records of customer interactions and transactions
Requirements:
- Excellent communication skills, both verbal and written in English
- Previous experience in a call center or customer service role is preferred
- Ability to multitask and work in a fast-paced environment
- Good problem-solving and decision-making skills
- Flexibility to work on rotating shifts, including weekends and holidays
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Makati |
| Full Address | Metacom Solutions, Inc., 8th Floor Cyber and Fashion Mall Eastwood City, Bagumbayan, Quezon City, 1110 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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