Philippines Jobs

Real Time Analyst Jobs at Call Center PH – Aspire Hub in Davao City, Davao del Sur

Call Center PH - Aspire Hub company logo
Published 5 months ago

Call Center PH - Aspire Hub is currently accepting applications for the position of Real Time Analyst in the Davao City area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Call Center PH - Aspire Hub operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Call Center PH – Aspire Hub
Position:Real Time Analyst
Region:Davao City - Davao del Sur, Davao del Sur
Education:Confidential
Salary:PHP 15.000 - PHP 25.000 per Month
Job Type:Full-time

Job Description

  • Monitor real-time performance metrics such as service level, average handle time, and occupancy.
  • Make immediate adjustments to staffing levels, schedules, and workflows to optimize performance and meet service level goals.
  • Generate and distribute real-time reports and dashboards to key stakeholders.
  • Identify and escalate critical issues that may impact operations or customer experience.
  • Participate in regular meetings and collaborate with cross-functional teams to drive continuous improvement initiatives.

Job Types: Full-time, Permanent

Pay: Php15,00.00 – Php25,00.00 per month

Benefits:

  • Additional leave
  • Free parking
  • On-site parking
  • Paid training
  • Pay raise

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift
  • Rotational shift

Supplemental pay types:

  • 13th month salary
  • Bonus pay
  • Commission pay

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Davao del Sur
City Davao City
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Company Information

Call Center PH – Aspire Hub

Aspire Hub is a leading call center company in the Philippines, known for its exceptional customer service and cutting-edge technology. Located in the heart of Manila, Aspire Hub offers a wide range of outsourcing services including inbound and outbound customer support, technical assistance, and sales. With a team of highly skilled professionals and state-of-the-art facilities, Aspire Hub is dedicated to providing top-notch services to businesses looking to enhance their customer experience.