Philippines Jobs

Real Time Analyst Jobs at Collective Solution in Quezon City, Metro Manila

Collective Solution company logo
Published 4 months ago

Welcome to our job portal, where Collective Solution is offering exciting employment opportunities for the position of Real Time Analyst in the Quezon City area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Collective Solution, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Collective Solution. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Collective Solution
Position:Real Time Analyst
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Eligibility and Requirements:

  • Regular Employee of Collective Solution
  • No Active Disciplinary records from Human Resource
  • Resume and LOI (Letter of Intent)
  • Recommendation Letter from immediate Superior

Duties and Responsibilities:

  • Assist in the development & maintenance of service performance metrics & KPIs
  • Execute service performance & reporting activities
  • Monitoring real-time queues and identifying potential issues
  • Communicate effectively with internal and external customers
  • Completes root-cause analysis to determine and quantify reasons for forecast vs actual variance
  • Runs and analyzes reports with the result of making recommendations for adjusting staffing levels to meet departmental productivity and profitability goals
  • Perform other duties and assignments as directed

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Quezon City
Full Address Collective Solution, 41 Commonwealth Ave, Quezon City, 1127 Metro Manila, Philippines
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Company Information

Collective Solution

Collective Solution is a leading business process outsourcing company based in the Philippines. With a focus on providing exceptional customer support and efficient back-office operations, Collective Solution offers a wide range of services including call center support, data entry, IT solutions, and more. As a trusted partner for both local and international businesses, their goal is to help organizations streamline their operations, enhance customer satisfaction, and drive growth. Equipped with state-of-the-art technology and a highly skilled workforce, Collective Solution is dedicated to delivering top-notch solutions that meet the diverse needs of their clients.