Real Time Analyst Jobs at Sapient Career Fairview in SM City Fairview, Philippines
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Sapient Career Fairview is thrilled to announce job openings for the position of Real Time Analyst in the SM City Fairview area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Sapient Career Fairview, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Sapient Career Fairview.
Job Information
| Company: | Sapient Career Fairview |
| Position: | Real Time Analyst |
| Region: | Philippines, SM City Fairview - Philippines |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Main Responsibilities:
- Manage call volume, daily attendance, and program break schedules
- Create metrics and targets for services
- Analyze and improve delivery processes
- Generate ideas for process improvement
- Produce internal reports
- Forecast requirements using trends and reports
- Assist with projects and other duties
Skills and Qualifications:
- Demonstrated work ethic
- Advanced Microsoft Excel skills with formulas, Word, and Email
- Experience in IEX, CMS, Avaya, etc.
- Ability to create reports and forecast results
- Attention to detail and high accuracy
- Call center experience required
- Work Force Management experience is an asset
Job Types: Full-time, Permanent, Fresh graduate
Salary: Up to Php25,00.00 per month
Benefits:
- Opportunities for promotion
- Paid training and promotion to permanent employee
Schedule:
- 8-hour shift, Day shift, Monday to Friday
Supplemental pay types:
- 13th-month salary, Commission pay, Quarterly bonus
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Philippines |
| City | SM City Fairview |
| Full Address | 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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