Real Time Analyst Jobs at SapientBPO – Muñoz in Quezon City, Metro Manila
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SapientBPO - Muñoz is currently seeking applicants for the position of Real Time Analyst in the Quezon City area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
SapientBPO - Muñoz operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | SapientBPO – Muñoz |
| Position: | Real Time Analyst |
| Region: | Metro Manila, Quezon City - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 18.000 - PHP 25.000 per Month |
| Job Type: | Full-time |
Job Description
Duties and Responsibilities
- Continuously monitor real-time contact center metrics, including call volumes, chat volumes, agent availability, and service level adherence.
- Set up and manage real-time alerts for deviations from established performance thresholds.
Job Types: Full-time, Permanent, Fresh graduate
Salary: Php18,00.00 – Php25,00.00 per month
Benefits:
- Additional leave
- Free parking
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Commission pay
- Quarterly bonus
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Metro Manila |
| City | Quezon City |
| Full Address | 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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