Philippines Jobs

Real Time Analyst Jobs at SapientBPO – Muñoz in Quezon City, Metro Manila

SapientBPO - Muñoz company logo
Published 12 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

SapientBPO - Muñoz is currently seeking applicants for the position of Real Time Analyst in the Quezon City area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

SapientBPO - Muñoz operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:SapientBPO – Muñoz
Position:Real Time Analyst
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Salary:PHP 18.000 - PHP 25.000 per Month
Job Type:Full-time

Job Description

Duties and Responsibilities

  • Continuously monitor real-time contact center metrics, including call volumes, chat volumes, agent availability, and service level adherence.
  • Set up and manage real-time alerts for deviations from established performance thresholds.

Job Types: Full-time, Permanent, Fresh graduate

Salary: Php18,00.00 – Php25,00.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • 13th month salary
  • Commission pay
  • Quarterly bonus

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Quezon City
Google Map Google Map

Job Application Information

Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.

Tips from Admin: applying for a job is free of charge.

Hopefully you get the job you want.

If you find a vacancy that indicates fraud, please report it to us.

Instructions

  • Click the "Apply Now" button above.
  • After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
  • On the application submission page, click the "Application Form" button.
  • On that page you can see more complete company information and see the number of people applying for the job.
  • Next is to click "Apply".
  • Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
  • Finished.

Provide Feedback

What do you think about this job vacancy?

Company Information

SapientBPO – Muñoz

SapientBPO – Muñoz is a leading business process outsourcing (BPO) company located in the Philippines. With a strong focus on delivering high-quality services, SapientBPO – Muñoz offers a wide range of BPO solutions including customer service, technical support, data entry, and back-office operations. Their seasoned team of professionals ensures seamless operations and excellent customer satisfaction. With cutting-edge technology and a client-centric approach, SapientBPO – Muñoz has established itself as a trusted partner for businesses looking to optimize their processes and enhance their operational efficiency.