Real Time Analyst Jobs at Sequential Tech in Quezon City, Metro Manila
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Sequential Tech is thrilled to announce job openings for the position of Real Time Analyst in the Quezon City area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Sequential Tech, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Sequential Tech.
Job Information
| Company: | Sequential Tech |
| Position: | Real Time Analyst |
| Region: | Metro Manila, Quezon City - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.500 - PHP 30.000 per Month |
| Job Type: | Full-time |
Job Description
Sequential Tech is currently seeking a Real Time Analyst to join our team. The successful candidate will be responsible for the following:
- Monitors site to ensure optimal staffing levels.
- Adjust intraday forecasts derived from understood business drivers to determine required staffing levels by projecting call volumes, call duration, and required staffing levels using current trends and historical data.
- Administers volume contingency action plans as deemed necessary and appropriate.
- Runs and analyzes reports with the result of making recommendations for adjusting staffing levels to meet departmental productivity and profitability goals.
- Facilitates real-time discussions with necessary stakeholders.
- Completes root-cause analysis to determine and quantify reasons for forecast variance and recommends changes to enhance forecast accuracy and effectiveness.
- Keys daily exception requests, updates schedules, and responds to escalated issues and ad-hoc requests.
- Ensures that all reports originating from the department are accurate and reliable.
- Helps with the integration and implementation of new call center technologies.
- Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position.
- Performs other duties assigned.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Metro Manila |
| City | Quezon City |
| Google Map | Google Map |
Job Application Information
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