Reservation & Guest Services Agent Jobs at Cloudstaff in Pampanga, Central Luzon
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Welcome to our job portal, where Cloudstaff is offering exciting employment opportunities for the position of Reservation & Guest Services Agent in the Pampanga area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Cloudstaff, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Cloudstaff. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Cloudstaff |
| Position: | Reservation & Guest Services Agent |
| Region: | Central Luzon, Pampanga - Central Luzon |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
A Reservation & Guest Services Agent is responsible for providing exceptional customer service to guests and handling all aspects of the reservation process. As an agent, you will be the main point of contact for guests, assisting them with reservations, inquiries, and any other needs they may have during their stay. Key Responsibilities:
- Handle incoming phone calls and emails related to reservations, ensuring prompt and accurate responses
- Assist guests with making new reservations, modifications, and cancellations
- Provide information regarding hotel facilities, services, and local attractions
- Resolve any guest issues or complaints with empathy and professionalism
- Maintain accurate and up-to-date records of reservations, payments, and guest information
Requirements:
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Prior experience in a customer service role is preferable
- Proficient computer skills, including knowledge of reservation systems
- Flexibility in working hours, including weekends and holidays
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Central Luzon |
| City | Pampanga |
| Google Map | Google Map |
Job Application Information
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