Philippines Jobs

Returns & Refunds Process Improvement Specialist Jobs at Shopee in Manila

Shopee company logo
Published 1 month ago

Welcome to our job portal, where Shopee is offering exciting employment opportunities for the position of Returns & Refunds Process Improvement Specialist in the Manila area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Shopee, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Shopee. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Shopee
Position:Returns & Refunds Process Improvement Specialist
Region:Manila
Education:Confidential
Job Type:Full-time

Job Description

Join the Operations team at Shopee, where we oversee the complete operational process from product search to delivery. We are looking for a Returns & Refunds Process Improvement Specialist to lead high-impact projects that enhance the customer service experience. Your responsibilities will include identifying gaps, driving business improvements, and implementing strategies with minimal disruption. To qualify, you should have a Bachelor’s degree, 4-5 years of work experience (including 2-3 years in project management), and excellent communication skills. A Master’s degree in Business Administration is an advantage.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Region Manila
Full Address Shopee Philippines, The Podium West Tower, Doña Julia Vargas Ave, Pasig, 1600 Metro Manila, Philippines
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Job Application Information

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Company Information

Shopee

Shopee is a leading e-commerce platform in the Philippines, transforming the way people shop online. With a user-friendly interface and a wide range of products, Shopee provides a convenient and secure online marketplace for both sellers and buyers. The platform offers various features such as Shopee Mall, where shoppers can find authentic products from trusted brands, and Shopee Live, which allows sellers to showcase their products via live streaming. Shopee Philippines is committed to providing a seamless shopping experience, with fast delivery, secure payments, and excellent customer service.