SBS Workforce Management Real Time Analyst Jobs at ADP in Makati, Metro Manila
ADP is currently seeking applicants for the position of SBS Workforce Management Real Time Analyst in the Makati area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
ADP operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
Company: | ADP |
Position: | SBS Workforce Management Real Time Analyst |
Region: | Makati - Metro Manila, Metro Manila |
Education: | Confidential |
Salary: | PHP 14.100 - PHP 43.000 per Month |
Job Type: | Full-time |
Job Description
The SBS Workforce Management Real Time Analyst is responsible for monitoring and analyzing real-time call center data to ensure optimal staff scheduling and efficient resource utilization. This role involves continuously monitoring call volumes, agent availability, and service level goals to make immediate adjustments as needed.
Key responsibilities include identifying trends, generating reports, and collaborating with managers to optimize workforce productivity. Strong analytical skills, attention to detail, and the ability to work under pressure are essential for success in this role.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
Province | Metro Manila |
City | Makati |
Full Address | ADP Philippines, 6F Glorietta 2 Corporate Center, West St, Ayala Center, Makati, Metro Manila, Philippines |
Google Map | Google Map |
Job Application Information
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