Philippines Jobs

Seasonal Customer Service Representative Jobs at Supportware Philippines in Taguig, Metro Manila

Supportware Philippines company logo
Published 3 months ago

Supportware Philippines is currently seeking applicants for the position of Seasonal Customer Service Representative in the Taguig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Supportware Philippines operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Supportware Philippines
Position:Seasonal Customer Service Representative
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

Primary Responsibilities:

  • Answer & assist incoming customer inquiries via phone, email, and Chat.
  • Assist customers with purchases.
  • Keep updated on product and be able to answer questions for customers.
  • Help facilitate returns/exchanges.
  • Admin responsibilities.
  • Scheduling appointments.
  • Collaborate with management teams to stay updated on new products, services, and policies.
  • Record customer information within our customer service database.
  • Engage with clients in a friendly and professional manner while actively listening to their concerns.
  • Offer support and solutions to customers according to company policies.
  • Other duties as requested.

Qualifications:

  • Must be willing to work from 5a-8p MST.
  • High School Graduate.
  • 2+ Years work experience in call center or CSR in an office position.

Job Types: Full-time, Temporary

Contract length: 3 months.

Schedule:

  • 8-hour shift.
  • Rotational shift.

Supplemental Pay:

  • 13th-month salary.
  • Overtime pay.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Taguig
Full Address Supportware Philippines, 20th Floor, Picadilly Star Building, 4th Avenue, corner 27th Street, Taguig, 1634 Metro Manila, Philippines
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Company Information

Supportware Philippines

Supportware Philippines is a highly reputable IT support and outsourcing company based in the Philippines. With a dedicated team of skilled professionals, they provide top-notch technical support, customer service, and IT solutions to clients worldwide. Their innovative solutions and client-centric approach have made them a trusted partner for businesses in various industries. With a commitment to excellence, Supportware Philippines delivers exceptional services and helps companies optimize their operations and enhance customer satisfaction. Whether it’s troubleshooting technical issues or managing IT infrastructure, Supportware Philippines is the go-to company for reliable and efficient support.