Self-Pay Customer Service Representative Jobs at Visaya Knowledge Process Outsourcing (KPO)… in Ortigas, Metro Manila
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Company Visaya Knowledge Process Outsourcing (KPO)... is offering job opportunities for the position of Self-Pay Customer Service Representative in the Ortigas area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Visaya Knowledge Process Outsourcing (KPO)... operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Visaya Knowledge Process Outsourcing (KPO)… |
| Position: | Self-Pay Customer Service Representative |
| Region: | Metro Manila, Ortigas - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
Responsibilities
- Perform inbound and outbound calling to patients.
- Resolve account balances while utilizing various medical billing systems and payment portals; which will include live interactions with patients.
- Perform routine tasks such processing payments with care and attention.
- Create and distribute various correspondence such as itemized statements, insurance appeal letters, claim forms and financial assistance applications.
- Interact with patients and internal departments to ensure proper account handling.
- Perform account maintenance that may require updates to patient records such as updating account balances, uploading correspondence, printing statements and creating payment plans.
- Meet or exceed performance objectives including collection and quality assurance goals.
- Ability to maintain weekly/monthly productivity and quality assurance metrics.
Qualifications:
- 1 year of experience in a customer service role.
- 1 year of healthcare experience, preferred.
- Demonstrated experience communicating effectively with a customer and simplifying complex billing.
- Demonstrated ability to meet performance objectives
- Must be willing to report onsite in Ortigas
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Metro Manila |
| City | Ortigas |
| Full Address | Visaya Knowledge Process Outsourcing Corporation, Hanston Square Building, 17 San Miguel Ave, Ortigas Center, Pasig, 1605 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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