Philippines Jobs

Service Delivery Operations Lead Manager Jobs at Accenture in Mandaluyong, Metro Manila

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Published 3 months ago

Company Accenture is offering job opportunities for the position of Service Delivery Operations Lead Manager in the Mandaluyong area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Accenture operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Accenture
Position:Service Delivery Operations Lead Manager
Region:Mandaluyong - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

PROJECT NAME: CX-O F&A Capability Team

POSITION TITLE: Service Delivery Ops Lead Manager

WORK SETUP: Hybrid

RESPONSIBILITIES:

  • Delivery support on Transformation Initiatives
  • Quality and Productivity improvement
  • Client escalations handling
  • Process assessment for enhancements
  • SME for RTR benchmarks
  • Project Manager for tool deployment
  • Capacity planning for team staffing

OTHERS:

Project Shift Schedule: Rotation Shift

Project Rest Day: Rotation Off

Project/Team Location: Mandaluyong Robinsons Cybergate Tower 2

SKILLS AND QUALIFICATIONS:

  • 8-12 years work experience; 5-10 years supervisory experience
  • RTR domain expertise
  • Finance education
  • Proficient in SAP, Blackline, and related technologies

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Mandaluyong
Full Address Accenture, Robinsons Cybergate Towers 1, 2 And 3 EDSA, cor Pioneer St, Mandaluyong, 1554 Metro Manila, Philippines
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Company Information

Accenture

Accenture, a renowned global technology and consulting firm, has a strong presence in the Philippines. With a skilled workforce and state-of-the-art infrastructure, Accenture operates multiple delivery centers across the country. The company offers a wide range of services, including strategy, operations, technology, and digital solutions, to clients from various industries. Accenture’s commitment to innovation and its extensive expertise have made it a trusted partner for businesses seeking transformation and growth. With its focus on delivering high-quality services and driving positive change, Accenture continues to contribute to the growth of the Philippines’ IT and consulting industry.