Philippines Jobs

Service Delivery Ops Lead Manager Jobs at Accenture in Taguig, Metro Manila

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Published 9 months ago

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Accenture is currently accepting applications for the position of Service Delivery Ops Lead Manager in the Taguig area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Accenture operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Accenture
Position:Service Delivery Ops Lead Manager
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

  • ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE

Position Title: Service Delivery Ops Lead Manager

Work Set Up: RTO

Overall Purpose of the Job:

Responsibilities:

  • Plan, deliver, and execute projects and programs
  • Ensure execution of delivery work across clients or portfolios
  • Implement standard SLA commitments and operational metrics
  • Manage recruiting, staffing, and capacity of service delivery staff
  • Lead large teams and work with multiple stakeholders
  • Experience in process and operations transformation

Others:

Skill and Qualifications:

  • Bachelor’s degree
  • Minimum 5 years delivery experience in a customer contact environment
  • Minimum 5 years management experience
  • Good communication skills
Send your CV and cover letter to [email address] before [application deadline].

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Taguig
Full Address 19/F, Accenture Manila Liquid Studio, Uptown Tower, 3 11th Ave, Taguig, 1634 Metro Manila, Philippines
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Company Information

Accenture

Accenture, a renowned global technology and consulting firm, has a strong presence in the Philippines. With a skilled workforce and state-of-the-art infrastructure, Accenture operates multiple delivery centers across the country. The company offers a wide range of services, including strategy, operations, technology, and digital solutions, to clients from various industries. Accenture’s commitment to innovation and its extensive expertise have made it a trusted partner for businesses seeking transformation and growth. With its focus on delivering high-quality services and driving positive change, Accenture continues to contribute to the growth of the Philippines’ IT and consulting industry.