Philippines Jobs

Service Desk Analyst Jobs at Citco in Manila, Metro Manila

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Published 3 months ago

Citco is thrilled to announce job openings for the position of Service Desk Analyst in the Manila area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Citco, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Citco.

Job Information

Company:Citco
Position:Service Desk Analyst
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

We are seeking a dedicated Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support and assistance to our clients and internal teams. Duties include troubleshooting hardware and software issues, resolving network problems, and ensuring timely resolution of tickets.

  • Respond to incoming support requests via phone, email, or ticketing system
  • Diagnose and resolve technical issues
  • Escalate complex problems to the appropriate teams
  • Document resolutions and create knowledge base articles

If you have strong problem-solving skills and a passion for technology, we welcome you to apply.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Manila
Full Address Citco International Support Services Limited - Philippine ROHQ, Ayala Tower One, Ayala Ave, Makati, Metro Manila, Philippines
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Company Information

Citco

Citco Philippines is a renowned and dynamic financial services company operating in the Philippines. With a strong presence in the country, Citco offers a wide range of innovative solutions to its global client base. Leveraging cutting-edge technology and industry expertise, Citco delivers reliable fund administration, trust services, and corporate services. Known for its commitment to excellence, efficiency, and transparency, Citco has established itself as a trusted partner in the financial industry. Continuously adapting to the evolving market needs, Citco Philippines is dedicated to providing exceptional value and tailored solutions to meet the demands of its clients worldwide.