Philippines Jobs

Service Desk Analyst Jobs at Resource Solutions in Makati, Metro Manila

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Published 8 months ago

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Resource Solutions is thrilled to announce job openings for the position of Service Desk Analyst in the Makati area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Resource Solutions, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Resource Solutions.

Job Information

Company:Resource Solutions
Position:Service Desk Analyst
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

A Service Desk Analyst is responsible for providing technical support and assistance to users in an organization. They address user concerns, troubleshoot issues, and escalate complex problems to higher-level IT support teams.

The key responsibilities include resolving technical issues, documenting support processes, and ensuring timely resolution of user problems. Strong communication and problem-solving skills are essential for this role.

  • Provide first-line support to users
  • Diagnose and resolve technical issues
  • Escalate complex problems as needed
  • Document troubleshooting steps and resolutions
  • Ensure user satisfaction with timely support

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Makati
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Job Application Information

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Company Information

Resource Solutions

Resource Solutions is a leading provider of innovative talent solutions in the Philippines. With a robust network of highly skilled professionals and cutting-edge technology, the company offers comprehensive recruitment services to organizations across various industries. Resource Solutions focuses on delivering tailored staffing solutions, from executive search to volume recruitment, helping businesses build agile and high-performing teams. By leveraging their expertise and deep understanding of the local market, Resource Solutions ensures that organizations in the Philippines have access to top-tier talent and the resources necessary to thrive in today’s competitive landscape.