Philippines Jobs

Service Desk Analyst Jobs at Series Consulting in Manila, Metro Manila

Series Consulting company logo
Published 10 months ago

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Series Consulting is currently accepting applications for the position of Service Desk Analyst in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Series Consulting operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Series Consulting
Position:Service Desk Analyst
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

As a Service Desk Analyst, you will play a crucial role in providing technical support to our organization’s employees and customers. Your main responsibilities will include resolving IT-related issues, troubleshooting hardware and software problems, and ensuring timely and effective resolution of tickets and inquiries.

To excel in this role, you should have a strong background in IT support, excellent problem-solving skills, and the ability to communicate technical concepts to non-technical individuals. Additionally, you must be customer-oriented, detail-oriented, and able to work well under pressure.

Key Qualifications:

  • Experience in providing technical support and troubleshooting
  • Knowledge of various operating systems, software applications, and hardware devices
  • Excellent communication skills and ability to provide exceptional customer service
  • Ability to prioritize and manage multiple tasks effectively
  • Strong problem-solving abilities to diagnose and resolve issues

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Manila
Full Address CPRM Consultants, Inc. (Development Consulting in the Philippines), 64 Malakas St, Diliman, Quezon City, 1100 Metro Manila, Philippines
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Company Information

Series Consulting

Series Consulting is a dynamic and leading consulting company based in the Philippines. With a focus on delivering innovative business solutions, they assist organizations of all sizes and industries in achieving their goals. Their expert team of consultants offers strategic planning, project management, process improvement, and digital transformation services to enhance productivity and drive growth. Series Consulting prides itself on its client-centric approach, tailoring solutions to each unique business challenge. With their extensive industry knowledge and commitment to excellence, Series Consulting has established a strong reputation as a trusted partner in the Philippines’ business landscape.