Philippines Jobs

Service Desk Analyst Jobs at Wipro Limited in Manila, Metro Manila

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Published 8 months ago

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Wipro Limited is currently seeking applicants for the position of Service Desk Analyst in the Manila area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Wipro Limited operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Wipro Limited
Position:Service Desk Analyst
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

We are seeking a committed Service Desk Analyst to join our vibrant IT support team. In this pivotal role, you will deliver outstanding customer service by effectively addressing and resolving technical issues reported by users.

Your key responsibilities will include managing service requests, troubleshooting both software and hardware challenges, and ensuring prompt resolutions to uphold system performance. Strong communication skills and a genuine enthusiasm for technology are vital for success in this position.

The ideal candidate will have experience in a helpdesk environment, a solid understanding of ITIL practices, and a proactive problem-solving approach.

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Application Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company address

Province Metro Manila
City Manila
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Company Information

Wipro Limited

Wipro Limited is a global information technology, consulting, and business process services company that has a significant presence in the Philippines. With a wide range of industry expertise and innovative solutions, Wipro has been serving clients in the Philippines across various sectors such as banking, finance, healthcare, telecommunications, and manufacturing. The company provides cutting-edge technology services, digital transformation solutions, and strategic consulting to optimize business processes and boost growth. Wipro’s Philippine operations seek to foster long-term partnerships, deliver exceptional customer experiences, and support the country’s digital transformation journey.