Service Desk Dispatcher Jobs at Remote Employee BPO Philippines Inc. in San Fernando, Pampanga
Remote Employee BPO Philippines Inc. is thrilled to announce job openings for the position of Service Desk Dispatcher in the San Fernando area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Remote Employee BPO Philippines Inc., we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Remote Employee BPO Philippines Inc..
Job Information
| Company: | Remote Employee BPO Philippines Inc. |
| Position: | Service Desk Dispatcher |
| Region: | Pampanga, San Fernando - Pampanga |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Remote Employee BPO has an outstanding opportunity for you as a Service Desk Dispatcher. Join our dynamic team and enjoy a competitive basic salary with comprehensive benefits including HMO, rice allowance, and more.
As a Service Desk Dispatcher, you will be responsible for managing daily operations, ticket lifecycle, and high-level operational KPIs using ConnectWise Manage and BrightGuage reporting tools.
Job Duties and Responsibilities:
- Answer and create tickets for incoming support calls.
- Process tickets via email and assign them to the tech team.
- Collaborate with the technical team to ensure timely follow-up.
- Identify and escalate potential problem tickets using reporting tools.
Qualifications:
- Basic technical knowledge.
- Strong English communication skills.
- Quiet workspace with reliable internet and power.
Job Type: Full-time Benefits:
- Company events
- Health insurance
- Paid training
- Staff meals provided
Schedule:
- 8-hour shift
- Late shift
- Night shift
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Pampanga |
| City | San Fernando |
| Full Address | 3F, Remote Employee BPO - Baliti, Fortune Square Building, MacArthur Hwy, San Fernando, Pampanga, Philippines |
| Google Map | Google Map |
Job Application Information
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