Service Desk Dispatcher Jobs at Remote Employee PH in San Fernando, Pampanga
Company Remote Employee PH is offering job opportunities for the position of Service Desk Dispatcher in the San Fernando area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Remote Employee PH operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Remote Employee PH |
| Position: | Service Desk Dispatcher |
| Region: | Pampanga, San Fernando - Pampanga |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
Remote Employee BPO has an outstanding opportunity for you as a Service Desk Dispatcher.
Compensation: Competitive Basic Salary
Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential, Free Meal, Free Uniform, Government Mandated Benefits
Work Schedule: 5-day work week, 1:00 AM to 10:00 AM Philippine time
Work Setup: WFO / WFH
As a Service Desk Dispatcher, you will manage daily operations, ticket lifecycle, and KPIs using ConnectWise Manage and BrightGuage reporting tools.
Job Duties and Responsibilities:
- Answer support calls and create tickets in ConnectWise Manage.
- Process tickets via email, assign to tech team members.
- Collaborate with the tech team for timely ticket follow-up.
- Identify problem tickets and escalate as needed.
Qualifications:
- Basic technical knowledge for ticket understanding.
- Strong English communication skills.
- Quiet workspace with reliable internet and power.
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Pampanga |
| City | San Fernando |
| Full Address | 3F, Remote Employee BPO - Baliti, Fortune Square Building, MacArthur Hwy, San Fernando, Pampanga, Philippines |
| Google Map | Google Map |
Job Application Information
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