Philippines Jobs

Service Desk Jobs at E-team Workforce Private Corporation in Taguig, Metro Manila

E-team Workforce Private Corporation company logo
Published 7 months ago

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E-team Workforce Private Corporation is thrilled to announce job openings for the position of Service Desk in the Taguig area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At E-team Workforce Private Corporation, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with E-team Workforce Private Corporation.

Job Information

Company:E-team Workforce Private Corporation
Position:Service Desk
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

  • Respond to customer inquiries and provide technical support via phone, email, and chat.
  • Troubleshoot technical issues, escalating complex problems when necessary.
  • Research, document, and resolve software and hardware problems.
  • Guide clients through solutions clearly, ensuring satisfaction.
  • Follow up with customers to ensure issue resolution.
  • Collaborate with the product development team for improvements.
  • Stay updated on technology trends for effective support.
  • Participate in training sessions for continuous improvement.
  • Adhere to company policies, data security, and privacy guidelines.

Qualifications:

  • Good communication skills (verbal and written)
  • Willingness to work in 24*7 environment
  • Passion for team collaboration
  • Ability to multi-task
  • Excellent learning and articulation of technical concepts
  • Strong active listening and communication skills
  • Customer service orientation and empathy

Job Type: Full-time

Salary: Php25,00.00 – Php30,00.00 per month

Schedule:

  • Shift system

Supplemental pay types:

  • 13th month salary

Ability to Commute:

  • Taguig City (Required)

Ability to Relocate:

  • Taguig City: Relocate before starting work (Required)

Application Deadline: 03/11/2024

Expected Start Date: 03/11/2024

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Taguig
Full Address Eteam, 122 Gamboa, Legazpi Village, Makati, Metro Manila, Philippines
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Company Information

E-team Workforce Private Corporation

E-team Workforce Private Corporation is a leading company based in the Philippines. With a focus on providing quality workforce solutions, E-team Workforce offers a wide range of services including recruitment, staffing, and outsourcing. The company is dedicated to connecting talented professionals with top-tier employers, helping both businesses and individuals achieve their goals. With a strong emphasis on customer satisfaction and a commitment to excellence, E-team Workforce strives to be a trusted partner in the ever-evolving job market.